Privacy Policy

Effective Date: August 2025
Company: Dominion Lux Holdings Limited
Website: [www.dominionparfums.com]

1. Introduction

Dominion Parfums (a trading name of Dominion Lux Holdings Limited) respects the privacy of its customers and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

By using this website or purchasing from us, you agree to the terms outlined in this policy.

2. Who We Are

Dominion Lux Holdings Limited
Company Registration No.: [Insert UK Company Number]
Registered Address: [Insert Company Address]
Email: support@dominionparfums.com

3. What We Collect

When you interact with our website or place an order, we may collect the following information:

  • Personal Information:
    Name, email address, phone number, shipping and billing addresses.

  • Payment Information:
    Credit/debit card details or payment provider information (processed securely via Shopify or third-party gateway).

  • Device Information:
    IP address, browser type, time zone, cookie data, and site usage analytics.

  • Marketing Preferences:
    Your communication preferences, including whether you have opted-in to receive updates or promotional content.

4. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To communicate with you regarding your purchase or account

  • To provide customer support

  • To personalize your experience on our site

  • To send marketing communications (only if consent has been given)

  • To improve our website and brand experience

  • To comply with legal obligations

5. Sharing Your Information

We do not sell, rent, or trade your personal data.

We only share your information with trusted third-party providers who help us operate our business, including:

  • Shopify (eCommerce platform)

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and logistics partners

  • Email service providers (e.g., Klaviyo, Omnisend)

  • Legal or governmental authorities, when required by law

All service providers are contractually obligated to keep your information secure and confidential.

6. How We Protect Your Data

We implement appropriate technical and organizational measures to protect your data, including:

  • SSL encryption on all website pages

  • Secure payment gateways

  • Access controls and authentication

  • Regular security reviews of our platform and partners

7. Data Retention

We retain your personal information only as long as necessary:

  • For the purpose it was collected

  • To fulfill any legal, accounting, or reporting obligations

  • To enforce our terms and protect our rights

If you have placed an order, your data may be retained for up to 6 years for tax and compliance purposes.

8. Your Rights

Under UK and EU data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing of your data

  • Withdraw consent for marketing at any time

  • Request data portability (transfer of your data to another provider)

To exercise your rights, please contact us at: support@dominionparfums.com

9. Cookies

Our website uses cookies to enhance user experience and track site usage. You may opt out or adjust your browser settings to limit cookie usage. For more information, see our [Cookie Policy].

10. Marketing Communications

If you opt in to receive emails or SMS from us, we may contact you with product updates, limited releases, and special invitations. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

11. International Users

Dominion Parfums operates from the United Kingdom. If you are accessing the site from outside the UK, be aware that your information may be transferred to and stored in the UK or other jurisdictions with differing data laws.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Dominion Lux Holdings Limited
Email: support@dominionparfums.com

71 shelton road, London, WC2N 7HQ